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Case Studies


Agere was an Austin-based startup that was developing a revolutionary
programmable network processor that could provide wire speed transport
for data communications rather than using a traditional ASIC that was
expensive to design and could take up to 18 months to develop.
Research conducted by The Bernard Group (TBG) revealed that there was
considerable skepticism about Agere’s new programmable processor
because it did not use traditional programming language and the design
was not based on a known architecture. Also, Agere’s closest competitor
used a well known RISC-based architecture and C++ programming language.
Switch and router OEMs had to be convinced that this new product could
actually perform at the speeds that were claimed. They also had to be
convinced that Agere’s Field Programmable Language (FPL) was simple
and easy to learn. Finally, the leading competitor had a 6 month lead
time evangelizing their story.
TBG developed a phased PR campaign designed to:
- Build market leadership
o Develop strategic plan to launch Agere in a way that would quickly
elevate its status as a market leader
- Educate the market
o Agere’s easy-to-use programmable language reduced coding time
by up to 80%
o Articulate the disadvantages of RISC based architecture that needed
many additional transistors and added to the problem of heat generation
- Gain market validation
o Conducted select media, analyst and customer lab interviews and demonstrations
showing wirespeed throughput was capable with a programmable network
processor
o Staged well developed road shows to articulate both Agere and the
new market segment’s clear advantages
- High visibility and thought leadership
o Built a ground swell of news and articles that launched Agere’s
visibility as an emerging leader in this market. Included white paper
placements, technical articles and executive interviews responding to
programmable network processor market issues
o Maintained strong coverage by leveraging new reporters, respected
marked leaders and well-read journalists and reporters.
TBG’s executive team understood that Agere was not the first to
market so it was critically important to move quickly to gain visibility
with the leading reporters, analysts and industry speakers circuit. The
campaign had to begin with a well articulated story. Equally important,
the corporate and product story had to convince skeptical analysts, OEMs
and investors that this radical new design would create a whole new market.
An intensely focused campaign, promoting Agere’s clear technical
and performance advantages was launched.
During the first tour it became clear that the leading analysts who covered
this space recognized that a new market segment was in the making. There
was still some skepticism as to whether Agere would be a market leader.
To further raise Agere’s profle and market awareness, Agere sponsored
a six-city tour for the industry’s leading technical trade publications
that focused on design and performance challenges in the network processor
market. In addition, Agere’s product was submitted to the test labs
of several technical trade publications and obtained breakthrough performance
results. A series of well-timed press releases and interviews were arranged
in order to consistently communicate Agere’s successful milestones
in the development and sampling of their products. All exhibited and attended
trade shows were leveraged as a platform to continue articulating Agere’s
story that consistently featured their outstanding management team.
Over an 18-month period TBG’s PR campaign resulted in 26 analyst
meetings, over 240 interviews and 180 positive articles in vertical technology
print and on-line publications and top tier interviews with Forbes,
Business Week, Wall Street Journal, New York Times, C/NET, etc. Agere
was one of only 20 start-ups to be selected (from more than 600 nationwide
applicants) to appear at the Southwest Venture Capital Conference. Agere
was purchased by Lucent for over $500 million in less than 18 months from
startup. In addition, because of the brand and identity of the Agere name,
Lucent later adopted it when they spun out their multi-billion dollar
microelectronics group calling it Agere Systems.
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